Client Service Officers: UIF (X58 Posts) – Department of Employment and Labour
Post Reference: 31/04
Salary: R269 499 per annum
Employer: Department of Employment and Labour
Job Type: Permanent
Location: Various Labour Centres and Satellite Offices in KwaZulu-Natal
📍 Available Positions by Centre
- Chatsworth Satellite Office – Ref No: HR4/4/5/61 (X5 Posts)
- Dundee Labour Centre – Ref No: HR4/4/5/60 (X6 Posts)
- Estcourt Labour Centre – Ref No: HR4/4/5/62 (X2 Posts)
- Kokstad Labour Centre – Ref No: HR4/4/5/63 (X7 Posts)
- Ladysmith Labour Centre – Ref No: HR4/4/5/64 (X4 Posts)
- Newcastle Labour Centre – Ref No: HR4/4/5/65 (X4 Posts)
- Pinetown Labour Centre – Ref No: HR4/4/5/67 (X6 Posts)
- Prospecton Labour Centre – Ref No: HR4/4/5/78 (X2 Posts)
- Richmond Labour Centre – Ref No: HR4/4/5/68 (X1 Post)
- Stanger Labour Centre – Ref No: HR4/4/5/69 (X1 Post)
- Ulundi Labour Centre – Ref No: HR4/4/5/70 (X1 Post)
- Jozini Satellite Office – Ref No: HR4/4/5/71 (X6 Posts)
- Verulam Labour Centre – Ref No: HR4/4/572 (X4 Posts)
- Phoenix Satellite Office – Ref No: HR4/4/5/73 (X4 Posts)
- Vryheid Labour Centre – Ref No: HR4/4/5/74 (X5 Posts)
✅ Requirements
- Minimum qualification: Matric / Grade 12
- Knowledge of:
- Unemployment Insurance Act & Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- Department of Employment and Labour Policies and UIF Procedures
- Skills:
- Interviewing and conflict management
- Communication (verbal & written)
- Analytical and problem-solving skills
- Customer relations & telephone etiquette
- Computer literacy (MS Office & operational systems)
- Time management & interpersonal skills
🛠️ Duties
- Provide screening services for UIF claimants
- Process applications for UIF benefits
- Register and process payment contribution forms
- Perform general administrative functions
📞 Enquiries
- Dundee: Ms T Khumalo – (034) 212 2421
- Estcourt: Mr J Fakazi – (036) 352 7767
- Kokstad: Mr S Ngqoza – (039) 727 2140
- Ladysmith: Ms L Radebe – (036) 638 1900
- Newcastle: Mr S Pillay – (036) 638 1900
- Pinetown: Mr B Gwala – (031) 701 7740
- Prospecton/Chatsworth: Mr K Naidoo – (031) 065 0100
- Richmond: Mr P Mtolo – (033) 212 2768
- Stanger: Ms S Mkhize – (032) 551 7300
- Ulundi/Jozini: Mr T Nkosi – (035) 879 8800
- Verulam & Phoenix: Mr B Zondi – (032) 541 5600
- Vryheid: Mr F Dladla – (034) 598 0891
📤 How to Apply
Applications can be submitted via post, hand delivery, or email to the relevant Labour Centre:
- Dundee Labour Centre – Email: Jobs-KZN4@Labour.gov.za
- Estcourt Labour Centre – Email: Jobs-KZN18@Labour.gov.za
- Kokstad Labour Centre – Email: Jobs-KZN1@Labour.gov.za
- Ladysmith Labour Centre – Email: Jobs-KZN5@Labour.gov.za
- Newcastle Labour Centre – Email: Jobs-KZN20@Labour.gov.za
- Pinetown Labour Centre – Email: Jobs-KZN11@Labour.gov.za
- Prospecton & Chatsworth – Email: Jobs-KZN17@Labour.gov.za
- Richmond Labour Centre – Email: Jobs-KZN2@Labour.gov.za
- Stanger Labour Centre – Email: Jobs-KZN10@Labour.gov.za
- Ulundi & Jozini – Email: Jobs-KZN3@Labour.gov.za
- Verulam & Phoenix – Email: Jobs-KZN25@Labour.gov.za
- Vryheid Labour Centre – Email: Jobs-KZN29@Labour.gov.za
📌 Important Notes
- Applications must be sent to the correct Labour Centre based on the vacancy.
- Clearly quote the post reference number when applying.
- Only shortlisted candidates will be contacted.