Client Service Officers: UIF (X58 Posts) – Department of Employment and Labour

Post Reference: 31/04
Salary: R269 499 per annum
Employer: Department of Employment and Labour
Job Type: Permanent
Location: Various Labour Centres and Satellite Offices in KwaZulu-Natal


📍 Available Positions by Centre

  • Chatsworth Satellite Office – Ref No: HR4/4/5/61 (X5 Posts)
  • Dundee Labour Centre – Ref No: HR4/4/5/60 (X6 Posts)
  • Estcourt Labour Centre – Ref No: HR4/4/5/62 (X2 Posts)
  • Kokstad Labour Centre – Ref No: HR4/4/5/63 (X7 Posts)
  • Ladysmith Labour Centre – Ref No: HR4/4/5/64 (X4 Posts)
  • Newcastle Labour Centre – Ref No: HR4/4/5/65 (X4 Posts)
  • Pinetown Labour Centre – Ref No: HR4/4/5/67 (X6 Posts)
  • Prospecton Labour Centre – Ref No: HR4/4/5/78 (X2 Posts)
  • Richmond Labour Centre – Ref No: HR4/4/5/68 (X1 Post)
  • Stanger Labour Centre – Ref No: HR4/4/5/69 (X1 Post)
  • Ulundi Labour Centre – Ref No: HR4/4/5/70 (X1 Post)
  • Jozini Satellite Office – Ref No: HR4/4/5/71 (X6 Posts)
  • Verulam Labour Centre – Ref No: HR4/4/572 (X4 Posts)
  • Phoenix Satellite Office – Ref No: HR4/4/5/73 (X4 Posts)
  • Vryheid Labour Centre – Ref No: HR4/4/5/74 (X5 Posts)

✅ Requirements

  • Minimum qualification: Matric / Grade 12
  • Knowledge of:
    • Unemployment Insurance Act & Regulations
    • Unemployment Insurance Contributions Act
    • Public Financial Management Act (PFMA)
    • Protection of Personal Information Act (POPIA)
    • Treasury Regulations
    • Batho Pele Principles
    • Department of Employment and Labour Policies and UIF Procedures
  • Skills:
    • Interviewing and conflict management
    • Communication (verbal & written)
    • Analytical and problem-solving skills
    • Customer relations & telephone etiquette
    • Computer literacy (MS Office & operational systems)
    • Time management & interpersonal skills

🛠️ Duties

  • Provide screening services for UIF claimants
  • Process applications for UIF benefits
  • Register and process payment contribution forms
  • Perform general administrative functions

📞 Enquiries

  • Dundee: Ms T Khumalo – (034) 212 2421
  • Estcourt: Mr J Fakazi – (036) 352 7767
  • Kokstad: Mr S Ngqoza – (039) 727 2140
  • Ladysmith: Ms L Radebe – (036) 638 1900
  • Newcastle: Mr S Pillay – (036) 638 1900
  • Pinetown: Mr B Gwala – (031) 701 7740
  • Prospecton/Chatsworth: Mr K Naidoo – (031) 065 0100
  • Richmond: Mr P Mtolo – (033) 212 2768
  • Stanger: Ms S Mkhize – (032) 551 7300
  • Ulundi/Jozini: Mr T Nkosi – (035) 879 8800
  • Verulam & Phoenix: Mr B Zondi – (032) 541 5600
  • Vryheid: Mr F Dladla – (034) 598 0891

📤 How to Apply

Applications can be submitted via post, hand delivery, or email to the relevant Labour Centre:


📌 Important Notes

  • Applications must be sent to the correct Labour Centre based on the vacancy.
  • Clearly quote the post reference number when applying.
  • Only shortlisted candidates will be contacted.
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