• Posted on
  • by

UIF Client Service Officer (X22 Posts) – POST 24/03

Salary

R269,499 per annum

Locations

  • Labour Centre: Paarl (Western Cape) (Ref No: HR4/4/10/501) (X3 Posts)
  • Labour Centre: Somerset West (Western Cape) (Ref No: HR4/4/10/502) (X6 Posts)
  • Labour Centre: Swellendam Satellite (Western Cape) (Ref No: HR4/4/10/503) (X3 Posts)
  • Labour Centre: Ceres Satellite (Western Cape) (Ref No: HR4/4/10/504) (X1 Post)
  • Labour Centre: De Doorns Satellite (Western Cape) (Ref No: HR4/4/10/505) (X2 Posts)
  • Labour Centre: Worcester (Western Cape) (Ref No: HR4/4/10/506) (X7 Posts)

Requirements

  • Matriculation/Grade 12/Senior Certificate
  • Knowledge:
    • Unemployment Insurance Act and Regulations
    • Unemployment Insurance Contribution Act
    • Public Financial Management Act (PFMA)
    • Protection of Personal Information Act (POPIA)
    • Treasury Regulations
    • Batho Pele Principles
    • Departmental Policies, Procedures, and Guidelines
  • Skills:
    • Interview skills
    • Communication (verbal and written)
    • Computer literacy
    • Listening skills
    • Interpretation (ability to interpret the UI Act and Contribution Act)
    • Conflict management
    • Time management
    • Customer relations
    • Analytical skills
    • Interpersonal skills
    • Telephone etiquette
    • On-job training (Operational Systems)

Duties

  • Provide screening services
  • Process applications for UIF benefits
  • Register payment continuation forms
  • Provide administrative functions

Enquiries

  • Contact: Mr. Q Bowman
  • Tel: (021) 441 8120

Applications

Submit applications to the respective email addresses based on the labour centre:

  • Paarl Labour Centre: WCJobs-PRL@labour.gov.za
  • Somerset West Labour Centre: WCJobs-SW@labour.gov.za
  • Swellendam Satellite Labour Centre: WCJobs-SD@labour.gov.za
  • Ceres Satellite Labour Centre: WCJobs-CS@labour.gov.za
  • De Doorns Satellite Labour Centre: WCJobs-DD@labour.gov.za
  • Worcester Labour Centre: WCJobs-WS@labour.gov.za

Alternatively, hand-deliver or post to:

  • Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000
  • Physical Address: Department of Employment and Labour, No. 9 Long Street, Cnr Riebeeck and Long Street, Cape Town
  • For Attention: Sub-directorate: Human Resources Management, Western Cape
SHARE WITH FRIENDS TO HELP